Frequently asked questions.

Therapy

How much are your session fees for self-pay?

All providers offer free 15-minute telephone consultations for prospective clients. This is to determine if they are adequately able to provide the assistance to meet your needs, or if they can offer a referral to a trusted colleague. Additionally, it is important to screen for appropriateness for telehealth therapy (see below).

Self-pay fees are as follows:

Dr. Hendrickson: $180 per 50-minute individual therapy session.

Dr. Londer and Dr. Webb: $100 per 50-minute individual therapy session.

Dr. Nanson: $100 per 50-minute individual therapy session; $150 per 50-minute couples session.

Missed appointments and cancellations less than 24 hours prior to the start of the scheduled appointment are subject to a $125 fee. Payment is processed electronically at the start of each session in the form of a credit or debit card.

Do you accept insurance?

All providers are currently in-network with Aetna and Blue Cross/Blue Shield. While we do our best to verify insurance benefits, we offer no guarantees as to insurance coverage or reimbursement.

Do you offer in-person services?

Dr. Hendrickson and Dr. Webb offer exclusively telehealth therapy services.

Dr. Londer sees clients via telehealth or in-person at her office located at:

4824 East Baseline Road
Suite 124
Mesa, AZ, 85206

Dr. Nanson sees clients via telehealth or in-person at her office located at:

7975 North Hayden Road
Suite D241
Scottsdale, AZ, 85258

What is your availability?

Dr. Hendrickson schedules individual telehealth therapy sessions on Mondays, Tuesdays, and Wednesdays from 9:00am to 3:00pm. Dr. Londer, Dr. Webb, and Dr. Nanson are available Monday through Friday, including evenings and occasional weekends.

What populations and issues do you treat?

Dr. Hendrickson works with adults from all walks of life. Primarily, she helps clients dealing with difficult transitions, relationship problems, boundary issues, workplace stressors, grief and loss, phase of life problems, self-compassion, and low self-esteem. Particular areas of interest include grief/loss, women’s issues, communication difficulties, and low self-esteem.

Dr. Londer works with children as young as four years old, adolescents, and adults. When working with children, she also ensures to partner with caregivers. She provides individual, couples, and family therapy in-person and via telehealth. She has experience working with children with neurodevelopmental conditions and providing support and skills to their parents.

Dr. Webb works with adults 18+. She is qualified to treat a wide variety of issues, but has additional experience working with those experiencing identity issues as it relates to significant life changes, such as aging, divorce/break-up, grief and loss, empty nest, health challenges, retirement, financial changes, adulthood, etc. She takes a practical, goal-oriented approach to therapy, helping clients make meaningful changes in their lives while also exploring deeper patterns that shape their experiences.

Dr. Nanson works with adults and couples 18+, including geriatric populations. She is qualified to treat mood disorders, anxiety, work/performance-related issues, anger management, relational issues, grief/loss, and difficult adjustment. She primarily utilizes positive psychology, trauma-informed care, motivational interviewing, solution focused, and person-centered modalities. 

What can I expect from telehealth services?

You can expect professional support and guidance via a virtual HIPAA-compliant platform. Our conversations should be confidential and free from distractions. A strong and stable internet connection, video, and audio capabilities are required.

There are several things to consider when trying to decide if telehealth therapy is right for you. Online therapy offers convenience, as there is no travel requirement. If you are already familiar with web-based communication, it can be more comfortable or easier than talking to someone in person. It also provides access to those in rural communities, those with chronic illnesses or disabilities, or those who are unable to drive or easily leave their homes.

Despite these benefits, it may not be the best option for everyone or every situation in need of professional support. Careful screening is performed for each potential client to determine appropriateness for telehealth therapy. Clients with serious mental illness, including serious depression, suicidality and impulse control difficulties, are more appropriate for in person therapy services. Further, I do not provide crisis services.

Finally, you must be physically present in the state of Arizona to participate in telehealth therapy services. While some states allow for exceptions to this rule, it is important to communicate your travel status with me ahead of our session to determine if this is the case.

What is PsyPACT®?

The Psychology Interjurisdictional Compact (PsyPACT®) is an interstate compact designed to allow licensed psychologists to practice of telepsychology and conduct temporary in-person face-to-face practice of psychology across state boundaries legally and ethically without necessitating that an individual become licensed in every state to practice. Through PsyPACT, consumers will have greater access to care. PsyPACT will allow licensed psychologists to provide continuity of care as clients/patients relocate. Psychologists will also be able to reach populations that are currently underserved, geographically isolated or lack specialty care. Additionally, states will have an external mechanism that accounts for all psychologists who may enter their state to practice telepsychology or conduct temporary in-person, face-to-face practice, thus indicating psychologists have met defined standards and competencies to practice in other states. PsyPACT will also help states ensure the public will be better protected from harm. 

To see if your state participates in PsyPACT, click HERE.

Clinical Supervision

What are your supervision fees?

I charge $200 per week for clinical supervision for associate-level counselors and social workers. This includes 60 minutes of video or phone supervision, after-hours consultation as needed, documentation of supervision, clinical documentation review, shared liability, and general oversight.

What is your clinical supervision modality?

I utilize a person-centered approach in supervision. This approach is grounded in Carl Rogers' principles, focusing on empathy, authenticity, and unconditional positive regard. It aims to foster professional growth, self-efficacy, and autonomy through reflective listening, non-directive guidance, and supportive validation. Sessions are structured to build trust, engage in reflective dialogue, and review progress. The goals of supervision include enhancing self-awareness, job satisfaction, and client outcomes while balancing the challenge of providing support without fostering dependency.

I abide by all supervision standards and requirements set forth by the Arizona Board of Behavioral Health Examiners.