Frequently asked questions.

Therapy

How much are your session fees?

Shannon requires free 15-minute telephone consultations for all prospective clients. This is to determine if she is adequately able to provide the assistance to meet your needs, or if she can offer a referral to a trusted colleague. Additionally, it is important to screen for appropriateness for telehealth therapy (see below). Her fee for a 50-minute clinical intake and subsequent individual 50-minute therapy sessions is $180 per session.

Post-doctoral residents Dr. Londer and Dr. Webb offer reduced self-pay fees of $100 for a 50-minute clinical intake and subsequent individual 50-minute therapy sessions. Payment is processed electronically at the start of each session in the form of a credit or debit card. Missed appointments and cancellations less than 24 hours prior to the start of the scheduled appointment are subject to a $125 fee.

Do you accept insurance?

Shannon is currently in-network with Aetna and Blue Cross/Blue Shield of Arizona. For out-of-network clients, she is happy to provide you a superbill so you may submit to your insurance company. She offers no guarantees as to insurance coverage or reimbursement. Post-doctoral residents Dr. Londer and Dr. Webb are in-network with Aetna.

What is PsyPACT®?

The Psychology Interjurisdictional Compact (PsyPACT®) is an interstate compact designed to allow licensed psychologists to practice of telepsychology and conduct temporary in-person face-to-face practice of psychology across state boundaries legally and ethically without necessitating that an individual become licensed in every state to practice. Through PsyPACT, consumers will have greater access to care. PsyPACT will allow licensed psychologists to provide continuity of care as clients/patients relocate. Psychologists will also be able to reach populations that are currently underserved, geographically isolated or lack specialty care. Additionally, states will have an external mechanism that accounts for all psychologists who may enter their state to practice telepsychology or conduct temporary in-person, face-to-face practice, thus indicating psychologists have met defined standards and competencies to practice in other states. PsyPACT will also help states ensure the public will be better protected from harm. 

To see if your state participates in PsyPACT, click HERE.

What is your availability?

Shannon schedules individual telehealth therapy sessions on Mondays, Tuesdays, and Wednesdays from 9:00am to 2:00pm. Dr. Londer and Dr. Webb are available Monday through Friday.

What populations and issues do you treat?

Shannon works with adults from all walks of life. Primarily, she helps clients dealing with difficult transitions, relationship problems, boundary issues, workplace stressors, grief and loss, phase of life problems, self-compassion, and low self-esteem. Particular areas of interest include grief/loss, women’s issues, communication difficulties, and low self-esteem.

Dr. Londer works with children as young as four years old, adolescents, and adults. When working with children, she also ensures to partner with caregivers. She provides individual, couples, and family therapy in-person and via telehealth. She has experience working with children with neurodevelopmental conditions and providing support and skills to their parents.

What can I expect from telehealth services?

You can expect professional support and guidance via a virtual HIPAA-compliant platform. Our conversations should be confidential and free from distractions. A strong and stable internet connection, video, and audio capabilities are required.

There are several things to consider when trying to decide if telehealth therapy is right for you. Online therapy offers convenience, as there is no travel requirement. If you are already familiar with web-based communication, it can be more comfortable or easier than talking to someone in person. It also provides access to those in rural communities, those with chronic illnesses or disabilities, or those who are unable to drive or easily leave their homes.

Despite these benefits, it may not be the best option for everyone or every situation in need of professional support. Careful screening is performed for each potential client to determine appropriateness for telehealth therapy. Clients with serious mental illness, including serious depression, suicidality and impulse control difficulties, are more appropriate for in person therapy services. Further, I do not provide crisis services.

Finally, you must be physically present in the state of Arizona to participate in telehealth therapy services. While some states allow for exceptions to this rule, it is important to communicate your travel status with me ahead of our session to determine if this is the case.

Clinical Supervision

What are your supervision fees?

I charge $200 per week for clinical supervision for associate-level counselors and social workers. This includes 60 minutes of video or phone supervision, after-hours consultation as needed, documentation of supervision, clinical documentation review, shared liability, and general oversight.

What is your clinical supervision modality?

I utilize a person-centered approach in supervision. This approach is grounded in Carl Rogers' principles, focusing on empathy, authenticity, and unconditional positive regard. It aims to foster professional growth, self-efficacy, and autonomy through reflective listening, non-directive guidance, and supportive validation. Sessions are structured to build trust, engage in reflective dialogue, and review progress. The goals of supervision include enhancing self-awareness, job satisfaction, and client outcomes while balancing the challenge of providing support without fostering dependency.

I abide by all supervision standards and requirements set forth by the Arizona Board of Behavioral Health Examiners.